Branch Manager - Priority Banking

Branch Manager - Priority Banking

Job Description :

- Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Bank's objectives

- Responsible for revenue generation in terms of brokerage for the branch, to achieve the branch income and manage profitability of the branch

- Enhance and contribute in the growth of the company through Business Development

- Responsible for superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation

- Driving individual and branch sales goals through new business sales, referrals and retention of account relationship

- Maintain AOP (Annual Operating Plan) for the financial year i.e. to prepare and track product (liability, assets and fees) wise

- Cross-sell of products with new and as well as with existing customers

- Conduct daily morning huddles to discuss daily plan and agenda for employees

- Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation

- Maintain customer relationship through sourcing and on-boarding process

- Segment the customer within the catchments of the branch to increase the Journal- Ledger base of the branch

- Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements, sales initiatives and Branch hygiene.

Job Requirements :

- Strong communication, problem solving, and decision making skills to effectively resolve customer and employee issues.

- Balance team and individual responsibilities. Able to build morale and commitment to goals and objectives.

- Strong supervisory and leadership skills required to manage, motivate, and develop employees.

- Uphold confidentiality and customer privacy in all situations.

- Proactively seeks solutions that benefit the customer and the Bank while exhibiting sound and accurate judgement.

- Knowledge of all types of banking services.

- Detail oriented, strong organization skills and a high degree of accuracy with the ability to work independently.

Location : Mumbai

Qualification - Any Graduate or Post Graduate can apply for this job

Nikita Gupta
Recruitment Consultant
People Konnect

7985041793