Branch Manager - Finance - Banking

Responsibilities:

Financial Management:

- Maintain financial responsibility for all branch expenses, wages, and asset management.

- Monitor and manage the branch budget to ensure profitability and adherence to financial targets.

- Ensure compliance with company financial policies and procedures.

Operational Efficiency:

- Identify operational deficiencies and implement plans for improvement to enhance branch performance.

- Develop and enforce standard operating procedures to ensure efficiency and consistency.

- Oversee daily operations to ensure smooth functioning and address any issues promptly.

Reporting:

- Create and maintain a weekly report on branch operations, including sales performance, financial status, and operational metrics.

- Provide regular updates and insights to senior management regarding branch performance and improvement initiatives.

Employee Management:

- Hire, train, and manage all employees at the branch, ensuring they are equipped with the necessary skills and knowledge.

- Conduct regular performance evaluations and provide constructive feedback to employees.

- Implement staff development programs to enhance employee skills and career growth.

- Handle disciplinary actions and dismissals in compliance with company policies and regulations.

Customer Service:

- Ensure high standards of customer service are maintained, addressing customer inquiries and resolving issues promptly.

- Foster a customer-focused environment to enhance customer satisfaction and loyalty.

Qualifications:

Education: Degree or equivalent in Business, Finance, or a related field.

Experience: 2+ years of management or supervisory experience in a finance or banking environment.

- Proven experience in hiring, training, and managing employees.

- Strong financial acumen and experience in managing budgets and financial reporting.