Branch Manager - Bank

Branch Manager

- Responsible for branch Sales operations, which includes sales, operations and customer service, ensuring strict compliance with Bank's policies and procedures.

- Managing-Retail-Branch-Banking,Retail-Liability-Products

- Responsible for meeting the branch business targets.

- Solving day to day customer request-RTGS, NEFT, DEMAND DRAFTS, also handling Customer complaints

- Ensuring that the branch adheres to all regulatory requirements and guidelines such as "Know Your Customer (KYC)", "Anti Money Laundering (AML)", "Combating the Financing of Terrorism (CFT)",etc., at all times

- Rendering excellent Customer Service and ensure their needs are understood and met through the various financial product offerings of the bank.

- Establishes and administers a wide variety of banking services for the receipt, disbursement and investments including affirmation and reconciliation of investment trading and income activity, asset allocation activities, and allocation of investment income.

- Plans, manages, and directs the banking operations of the branch.

- Authorize transactions above Tellers limits within the approved limit by reference to the instruments and supporting vouchers to ensure their validity and correctness.

- Co-ordinate with outsourced service providers regarding functioning of Branch ATM's (Onsite and Offsite).

Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Correspondent Bank DD"s, Travellers Cheques, Travel Cards, Passbooks, Withdrawal Slips, Bank stamps, etc