Posted By
Posted in
Banking & Finance
Job Code
1294427
- Strategy & P&L Management
- Maintains the Profit and Loss statement and Balance Sheet for the branch
- Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
- Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
- Liabilities mobilization through CASA portfolio growth in the Branch Catchment
- Superior and Consistent Customer Service
- Ensures Efficient complaint management within specified TATs
- Drives high service scores
- Conducts customer engagement programs and marketing events
- Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval
- Strengthening Systems, Controls and Processes
- Ensures Upkeep of the Branch and ATM and raises issues if required
- Liaises with respective teams for effective and efficient Fraud Management within the cluster
- Ensures branch compliance with Bank's policies and processes
- Ensures timely submission of MIS reports
- Ensures safety and security of Bank and customer's assets
- Ensures Audit related deliverables both internal and external are met as per the prescribed norms
- Ensures Role clarity to employees in the branch and manage attrition
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Posted By
Posted in
Banking & Finance
Job Code
1294427
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