- Monitoring Branch Performance: Regularly assess and analyze branch performance metrics such as sales targets, profitability, customer satisfaction, and audit ratings.
- Achieving Sales Targets: Ensure that the branch consistently exceeds sales targets for both liability (savings accounts, fixed deposits, etc.) and asset products (loans, insurance products).
- Size: Focus on increasing the General Ledger size of the branch through effective cross-selling of banking products and third-party financial products like mutual funds, insurance, etc.
- Maximizing Profits and Fee-based Income: Work towards maximizing branch profitability by generating fee-based income and managing costs effectively.
- Ensuring Outstanding Audit Ratings: Maintain strict adherence to internal policies, regulatory guidelines, and operational procedures to achieve outstanding audit ratings.
- Delivering Excellent Customer Service: Ensure that the branch provides exceptional customer service at all times, fostering long-term relationships and customer loyalty.
- Implementing Quality Standards: Ensure proper implementation of quality standards and procedures to achieve high-quality scores in internal assessments and audits.
- Cross-selling of Financial Products: Promote and facilitate the cross-selling of a range of financial products to meet customer needs and increase revenue streams.
- Sales of Asset Products: Drive sales efforts for asset products such as housing loans, car loans, personal loans, etc., contributing to overall branch profitability.
- Optimizing Operating Costs: Focus on optimizing branch operating costs while maintaining service quality standards and achieving business objectives.
- Training and Development: Provide functional training to branch staff to enhance their skills and capabilities, ensuring they are well-equipped to meet performance targets and deliver excellent service.
- Motivation and Development: Foster a motivating work environment that encourages team development and individual growth, leading to high employee morale and productivity
Didn’t find the job appropriate? Report this Job