- Responsible for managing the branch profitability, ensuring high quality service and customer relationship management.
- Ensuring achievement of overall branch targets by generating business and cross sales
- Ensuring compliance with banking rules, regulations and procedures
- To review suspense accounts, branch operations reports, vault register
- Complain Handling
- Ensuring all components of the branch sales model function as per design and clarity of business objectives among staff
- Branch Merchandising and co-ordination with marketing at product level
- Periodic review of progress vs. achievement
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