Posted By
Posted in
Banking & Finance
Job Code
1411299
Job Role & Responsibilities: Branch Manager, Retail Branch Banking
Location : Mumbai
- Responsible for revenue generation in terms of brokerage for the branch, to achieve the branch income and manage profitability of the branch
- Enhance and contribute in the growth of the company through Business Development
- Responsible for superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation
- Driving individual and branch sales goals through new business sales, referrals and retention of account relationship
- Maintain A O P (Annual Operating Plan) for the financial year i.e. to prepare and track product (liability, assets and fees) wise
- Cross-sell of products with new and as well as with existing customers
- Conduct daily morning huddles to discuss daily plan and agenda for employees
- Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation
- Maintain customer relationship through sourcing and on-boarding process
- Segment the customer within the catchments of the branch to increase the Journal-Ledger base of the branch
- Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements, sales initiatives and Branch hygiene
Knowledge, Skills & Abilities:
- Strong communication, problem solving, and decision making skills to effectively resolve customer and employee issues.
- Balance team and individual responsibilities.
- Able to build morale and commitment to goals and objectives.
- Strong supervisory and leadership skills required to manage, motivate, and develop employees.
- Uphold confidentiality and customer privacy in all situations.
- Proactively seeks solutions that benefit the customer and the Bank while exhibiting sound and accurate judgement.
- Knowledge of all types of banking services.
- Detail oriented, strong organization skills and a high degree of accuracy with the ability to work independently.
Job Requirements:
- Minimum of 10 of experience in Banking; with atleast 3 years in Retail Liabilities
- Sales experience and exposure is must, preferably of Liabilities products
- In-depth understanding of financial instruments, markets and macro micro economic processes
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Posted By
Posted in
Banking & Finance
Job Code
1411299
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