Branch Head - Sales & Operations - Logistics Services

Role and Responsibilities:

P&L:

- Responsible for the financial and volume budgets as a profit center head

- Daily Control of the Branch's Budget Figures as well as ensuring timely electronic closure of the files in the system, including countercheck of job profits, Revenue, Volumes.

- In charge of the Branch's financial affairs including local cash flows, collections, controlling credit exposures.

Operations:

- Maintain the company's business locally and play an active role in enhancing further and faster development of the Branch business activities in close cooperation with the Management team.

- Manage and liaise with the various departments in the branch and ensure that the Company's procedures, service standards as well as policies are fully always implemented.

- Ensure a professional business relationship with all stake holders to ensure best service and pricing at all times.

- Strive to continually improve and build on the local organization and its performance.

- Every filing clerk will have to submit accurate data to systems and ensure timely filing and avoid amendments. Each Branch Manager to monitor with immediate effect.

- Responsible for daily business activities for all products including operational efficiency.

- Retain the company's business locally and play and active role in enhancing further and faster development of the Branch business activities in close operation with the management team.

- Monthly closing of MIS from the given deadlines. Closing of the jobs as per agreed timelines.

Service Excellence :

- Manage and liaise with the various departments in the branch and ensure that the Company's procedures, service standards as well as policies are fully implemented at all times. Work closely with Teams to achieve Service Excellence.

- Achieve department wise service excellence as well as MIS on consistent basis.