Branch Head - Retail Liabilities

Branch Head - Retail Liabilities

Job Description:

- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.

- Assess local market conditions and identify current and prospective sales opportunities.

- Develop forecasts, financial objectives and business plans.

- Meet goals and metrics.

- Manage budget and allocate funds appropriately.

- Bring out the best of branch's personnel by providing training, coaching, development and motivation.

- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

- Address customer and employee satisfaction issues promptly.

- Adhere to high ethical standards, and comply with all regulations/applicable laws.

- Network to improve the presence and reputation of the branch and company.

- Stay abreast of competing markets and provide reports on market movement and penetration.