Posted By
Posted in
Banking & Finance
Job Code
335177
Position- Branch Head- Retail Banking-(Banking Exp Must)
Grade- Senior Manager, AVP, VP.
Exp- 7 to 16 yrs
Job Role & Responsibilities- Branch Leader
- Upkeep of the Branch and ATM
- Profit and Loss and Balance Sheet Management
- Tracking and monitoring daily productivity and book movement of the branch
- Ensure Branch headcount budget to be maintained
- Ensure Role clarity of employees in the branch
- Ensure that the BEST template is fully updated
- Comply with Bank's policies and processes
- Thorough knowledge of daily banking operations and products and services
- Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch
- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
- Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services
- Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards
- Ensure safety and security of bank's and customer's assets
- Ensure Audit related deliverables both internal and external are met as per the prescribed norms
- Ensure timely submission of MIS reports
Key Performance Indicators
- % of Business achievement vs. Targets (across products)
- Rating of cluster in health report published by OSD
- % attrition of manpower
- # of frauds / customer complaints in cluster
- % employees certified as per mandate by management
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Qualifications:
- Graduate/Post Graduate or MBA from a recognized university/premium business schools
- AMFI/NCFM/IRDA certifications will be an added advantage
Experience:
- Graduate/Postgraduate with 6-12 years of relevant experience in operations, client servicing or sales role.
- Knowledge of core banking systems and processes will be an added advantage.
Essential Competencies & Skills
- Strong written and verbal communication skills
- Fully conversant with MS Office
- Excellent networking & interpersonal skills
- Strong Decision making ability
- Ability to manage complex client situations
- Sensitive to issues of confidentially and compliance
- Strong sense of accountability and self-initiative
- Openness to work in flexi hours
- Awareness on global and financial sectors
- Market knowledge of - Retail Banking
Salary Range: 10 - 16 LPA
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Posted By
Posted in
Banking & Finance
Job Code
335177