Branch Head/Business Head - Insurance

Branch Head / Business Head - Bangalore - Leading Insurance company

Key Result Areas (KRAs):

1. Leadership and Team Management:

- Lead and motivate the team to achieve individual, department and branch sales goals.

- Provide guidance, coaching, and mentoring to team members to enhance their performance and professional development. Conduct need based Learning & Development sessions.

2. Sales Strategy and Planning:

- Develop and implement effective sales strategies and action plans for corporate sales within the branch.

- Set ambitious sales targets and monitor progress toward achieving them.

3. Client Acquisition, Servicing and Relationship Management:

- Actively participate in identifying and pursuing new corporate client accounts.

- Efficient and Effective Customer Service leading to Highest Level of Renewal Retention.

- Foster strong, long-term relationships with corporate clients and serve as a point of escalation for any client issues or concerns.

- Claims Management for both commercial and employee benefit businesses.

4. Revenue Generation and Profitability:

- Drive revenue growth within the branch by meeting or exceeding sales and retention targets.

- Monitor branch profitability and take necessary actions to ensure financial objectives are met.

5. Market Analysis and Business Development:

- Stay informed about industry trends, market conditions, and competitor activities.

- Identify new business opportunities and market segments for corporate sales

6. Compliance and Risk Management:

- Ensuring that the IRDA (Insurance Brokers) Regulations, that are in force are adhered to in their respective areas.

- Ensure all branch activities, including sales practices and client interactions while maintaining the highest level of ethical standards.

7. Reporting and Performance Analysis:

- Maintain accurate records and provide reports of branch performance figures, sales activities, client interactions, and sales forecasts.

8. Cross-Functional Collaboration:

- Collaborate with other branches, departments, and corporate support functions to ensure seamless service delivery to clients.

- Share feedback with senior management to improve products and services based on client needs.

Qualifications and Skills:

- Bachelors/Masters (preferred) degree.

- Mandatory Fellowship of Insurance Institute of India

- Strong technical knowledge of all lines of business - Property, Marine, Liability, Employee Benefits etc.

- Good knowledge of market/ business and competition

- In-depth knowledge of insurance products and risk management.

- Excellent communication, negotiation, and presentation skills.

- Strong analytical and problem-solving abilities.

- Results-driven with a demonstrated ability to meet and exceed targets.

- Familiarity with CRM software and sales analytics tools.

Work Experience:

- GI Insurance Experience min 10-12 years with Insurer/Broker;

- Last 3 years or more in a leadership role.

- Needs to know the insurance fraternity (PSU and Private in the geography)