Branch Business Leader - Bank

Job Title/ Designation: Branch - Business Leader

Job Purpose:

- Responsible for total branch performance in accordance with company policy and procedures. Create and execute the branch business plan.

- Ensure store profitability and manage and develop branch personnel. Plan, implement, and manages areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision.

- Provide sound leadership for the branch.

Reporting to :

Cluster Business Leader

Experience Required:

- 5-6 Years of relevant experience

Skills Required:

- Proficient in Microsoft Word, and Excel.

- Excellent organizational, presentation, and interpersonal skills.

- Must have understanding of the market

- Team Handling skills

Job Description:

- Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities.

- Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business.

- Maintain contact and friendly relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise.

- Direct and coordinate counter and outside sales (if applicable) efforts. Assist in account development. Direct sales program to develop new markets.

- Make joint calls with salesmen as needed.

- Coordinate counter maintenance, merchandising and promotional activity.

- Set branch pricing and direct quotation activities (if applicable). Keep computer price matrix current.

- Manages freight expense, customer discounts, and pricing to maintain profit levels.

- Successfully resolve customer issues timely and professionally.

- Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.

- Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.

- Direct warehouse operations. Maintain necessary inventory levels, order materials, route deliveries and pickups.

- Review daily reports, taking appropriate action as needed.

- Maintain branch security, opening and closing of branch, oversee cash deposit activity.

- Attend periodic branch manager's meetings.

- Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.

- Manages workflow to assist staff in balancing priorities, providing backup support if needed and otherwise ensuring that all work is accomplished with an appropriate sense of urgency.

- Be willing, able, and capable of performing any branch job function as needed.

- Coordinate annual inventory and manage branch inventory status including but not limited to; cycle counts, demand, trends, min/max calculations and approve RMAs.

- Reconcile inventory discrepancies and adjustments

- Negotiate pricing and issues with vendors in conjunction with purchasing and sales management

- Helps plan/maintain facility layout to promote safety, security, and productivity while leveraging available space.

- Ensures facility is maintained in a neat and professional manner.

- Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement.