BPM Practice Head - IT

Please go through the JD and apply if you would like to explore further.

Primary Roles and Responsibilities

Should have experience of Heading and incubating the BPM/DE Practices

Should have managed P&L of 25 to 30 Mn.

Should have managed span of min 250 people

Should have performed Pre-Sales or Customer Facing Roles

Should have managed Alliances in the past

Have excellent Customer Facing Skills

Should have good interpersonal skills

Should come with prior or current experience in Delivery.

Should be able to identify and mitigate project/program risks

Experience into effective client management systems and technology deliveries and influencing at the senior-most levels in the organization.

Excellent interpersonal skills, confidence and ability to interact professionally with people at all levels.

Should have knowledge/experience on Agile Methodologies

Should be capable to be a Mentor in building teams and enhance technical skills for the team.

Key Skills and Competencies

Candidate should be from Tier 1 organization

Provisioned with Pega oracle/other BPM products

Effective communicator, proactive planner with strong analytical, problem solving and organizational abilities

Quick learner with an ability to scale up and flexible on work timings

Assertive and solution-oriented with an ability to meet strict timelines and adhere to processes

Proficient with MS – Office - Excel, Word & Power point

Linson Thomas
https://www.linkedin.com/in/linsonthomas