Luxury International Brand is hiring
Designation - Boutique Manager
Location - Ahmedabad Airport
- Selling and Customer Service
- Sales Planning and Business Management
Operations Management
- Manages controllable Boutiques costs including personnel, overtime and expenses to drive maximum profitability.
- Plans, implements and adapts staff roster to sales variations based on regular traffic analyses.
- Ensures optimal stock levels are achieved in all the Boutiques.
- Monitors bestsellers availability, sell through rates and replenishments.
- Monitors inventory performance including stock turn, shrinkage, stock transfers, seasonality variations and impact of promotional activities.
- Develops action plans to address variances.
- Manages the implementation of various stock procedures (receiving, transferring, updates and maintains stock Records, replenishments, stock takes).
- Boutique Visual Merchandising and Maintenance
- Ensures high quality VM presentation in accordance to corporate guidelines at all times.
- Manages the implementation of Window Launches in a timely, quality manner and executed per guidelines.
Human Resource Management
Support in training, coaching and developing Boutique Managers
- Supports the supervisor in training, coaching and developing Boutique Managers.
- Shares best practice with other Boutique Managers.
Staff Management and Development
- Recruits and retains retail-competent Sales Consultants.
- Provides leadership, directions and support to Boutique Managers to achieve Boutique objectives.
- Trains, coaches and develops Boutique Managers in the areas of sales, products, customer service and boutique Operations.
- Implements Swarovski Training programmes with support from the Training Manager.
- Manages individual staff performances through clear objectives and KPIs; close monitoring of performance progress, providing effective feedback and taking appropriate actions.
- Performs yearly appraisal (Dialogue) to direct reports accordance to company requirements
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