BornHi Digital - Brand Manager

Brand Manager

You will manage the agency's brands as well as overseeing the work of the day to day account teams, You will help develop and implement social media strategies and work with various teams to build our social communities and establish and maintain clients presence online.

Core responsibilities include:

- End to end brand and social media management for our clients.

- Schedule content and maintain social media calendar.

- Conceptualise and shoot reels/stories/ short content pieces on behalf of the partner brands.

- Tracking social media traction and generating regular reports of progress.

- Identifying patterns and posts which perform better for a particular domain by keeping a keen eye on social media performance and data.

- Managing user engagement by responding to chat messages and comments in a timely fashion and ensuring reviews and ratings are positive.

- Act as the primary point of contact for assigned clients.

- Put down the strategy and plan to build awareness for the brand via social media.

- Work with the content and creative teams to put plans into action.

- Delivering formal and informal presentations to clients as well as internal team members.

- Limited travel to sales / client offices or events may be required.

The ideal candidate should:

- Minimum 4 years in social media /Digital agency.

- Must be able to work independently, handle multiple projects to completion in a fast-paced environment, and negotiate and collaborate effectively at an advanced level.

- Strong integrated marketing communications and management skills including research, analysis and strategy.

- Strong interpersonal communication skills ability to present at all levels of the organisation and a positive public representative.

- A demonstrated passion for search, social and mobile solutions and knowledge of how to leverage each to achieve marketing goals.

- Knowledge and understanding of social media platforms and their respective participants (Meta, Instagram, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios.

- Experience with social media management tools such as Sprout Social, Sprinklr and Social Studio.

- Independent creation and successful execution of community-focused marketing campaigns with one or more specific business goals (growth, engagement, retention, reactivation, revenue).

- Experience in moderating community discussions with large active communities, including creation of style guides, tone, response strategy.

What We Believe In:

- Deliver Wow Through Service.

- Be Adventurous, inspired and Open-Minded.

- Do More with Less.

- Be Passionate and Determined.

- Be Humble.