BiteSpeed - Product Manager

About BiteSpeed:

- Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

- We're currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5. 5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

- Read more about our mission and the story of commerce here

Check out more about us here https://www. bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this ).

- We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-. BiteSpeed Raises $1. 9 Million Seed Funding From Sequoia India's Surgehttps://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414.

- D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Othershttps://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/.[Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capitalhttps://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital.

About the role:

- Our product function so far has been founder-led largely built on internal tribal knowledge.

- This will be our first true product hire outside of the founding team with high product ownership.

- Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).

- This role is as early-stage product as it gets.

- Morning standups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.

What you'll do:

- Own and drive the product roadmap, including product decisions, prioritisation and execution.

- Lots of user interviews & speaking to sales and CS teams to inform product decisions.

- Create detailed product specification documents for the design & development team.

- Work closely with design teams to go from ideas to user flows.

- Work closely with engineering on product delivery.

- Querying databases and monitoring dashboards to track product metrics.

- Research the market and competitive landscape to have a pulse of market direction.

What makes you a good fit:

- 2+ years of product management experience (B2B SaaS not necessary).

- Comfortable with early stage startup imperfections and able to operate in disorder.

- Rigour, thoroughness and detail-orientation in thought and action.

- Extremely high agency and adaptability.

- Willingness to get hands dirty with data, customer interviews and so on.

- Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).