Birlasoft - CRM Analytics Consultant

Job Title : CRM analytics Consultant.

Location : Pune.

- Company Description: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes.

- We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation.

- As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy.

- Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities.

- Join us in shaping a future where technology seamlessly aligns with purpose.

Job Description:.

Experience: 4-7 years.

Work with stakeholders to gather and analyze business requirements for analytics and reporting needs.

- Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making.

- Configure and customize Salesforce CRM Analytics applications to meet specific business requirements, leveraging features such as SAQL (Salesforce Analytics Query Language), dataflows, and recipes.

- Integrate Salesforce CRM Analytics with external data sources, including Salesforce CRM data, ERP systems, and other third-party applications.

- Optimize performance and scalability of Salesforce CRM Analytics solutions, ensuring efficient data processing, storage, and visualization.

- Conduct training and provide technical support to ensure successful adoption and utilization of Salesforce CRM Analytics solutions.