Biocon - Head - Warehouse Management

About the job:

Role: Head - Warehouse Operations

Department: Supply Chain Management

Scope: This position is responsible for managing warehouse and dispatch operations for all sites in Bangalore.

Leadership:

This is a leadership position responsible to:

- Manage a team of 70+ FTEs and ~70 contract workforce.

- Drive productivity and ensure compliance in warehouse operations.

- Manage operations of 5 warehouses in Bangalore with 12000+pallet spaces.

- Decision-Making Authority

- Planning day to day activities and managing shifts.

- Inventory management

- Resource planning and talent management

- Budget Accountability Manage approved operational budget for warehouse.

Key Relationships:

- Supply chain (supply planning, inventory controller, logistics, procurement)

- Manufacturing

- Commercial (sales and marketing)

- Quality Assurance

- Finance

- Program Management

- IT/BRM

Impact of the Position:

Impact/Success Measures:

KPIs include:

- On time performance of receipt, dispensing and dispatch activities.

- First time right

- Meet savings and ESG targets.

- Process Compliance

- Ensure regulatory audit readiness.

- Meet Talent development and retention targets.

- Enable new business requirements and productivity improvement projects.

Core Roles:

- Establish best practices within warehouse commensurate with regulatory and statutory guidelines.

- Manage day-to-day functioning of warehouse and ensure productivity targets are met.

- Plan resource management and scheduling as per shift requirements and manufacturing targets.

- Ensure adherence to CGMP and EHS norms as per established procedures.

- Always maintain an audit ready facility.

- Maintain inventory hygiene and accuracy, minimize waste.

- Timely closure of QMS elements and CAPAs linked to warehouse operations.

- Manage warehouse spend within approved budgets and meet defined savings and sustainability targets.

- Manage stakeholder relations and enhance customer service levels.

- Align warehouse performance with organizational goals and vision.

- Drive continuous improvements and 6 sigma programs to enhance operational efficiency.

- Manage talent/skill development and retention programs, maintain high engagement score with teams.

- Coordinate with inventory controller to clear distressed inventory and manage appropriate inventory levels.

- Ensure adherence to fiscal and regulatory governance procedures as per company policies.

- Maintain MIS, operations data and setup management review processes.

- Drive culture of innovation and continuous improvement aligned to GxP standards.

- Education: Masters or Graduate/Degree Supply Chain operations or equivalent, MBA preferable.

Knowledge:

- Sound understanding of Biopharmaceutical warehouse operations and GxP standards, with extensive experience in hosting regulatory audits.

- Understanding of inventory management principles and working knowledge of SAP, WMS and MES Systems.

Skills: People management and communication skills and proficient at change and conflict management.

Advanced Required Competencies:

- Result-Focused

- Effective team management

- Well-organized and high level of attention to detail.

- Analytical Thinking

- Strong analytical and conceptual skills.

- Written and Oral Communication

- Ability to clearly communicate with stakeholders, Proficient in English (Oral/Written).

Experience:

- 15-20 years of experience in managing biopharmaceutical warehouse operations catering to regulated markets.

- Driving lean and six sigma projects | Green belt preferred not mandatory