BigTrunk - Manager - Social Media

About the Role:

We are looking for a dynamic and creative Social Media Manager to take charge of social media strategy and execution for our clients. This role requires a deep understanding of social media platforms, engagement strategies, and content management to drive brand awareness and customer interaction.

Key Responsibilities:

- Manage and oversee all social media accounts for assigned clients, including content creation, posting, engagement, and monitoring.

- Stay updated with the latest trends, platform updates, and best practices to optimize social media strategies.

- Collaborate with clients to ensure smooth communication and deliver a professional social media management experience.

- Track, analyze, and report on social media performance, providing insights and recommendations for continuous improvement.

- Monitor industry trends, emerging social media tools, and competitor activities to enhance client strategies.

- Coordinate effectively with internal teams, including designers, copywriters, and managers, to ensure cohesive brand messaging.

- Write engaging, compelling, and interactive content that drives user engagement and brand loyalty.

- Demonstrate measurable ROI on social media and digital marketing efforts to strengthen client partnerships.

- Prepare and submit fortnightly reports on performance, strategy updates, and client relationship management.

- Maintain a high client retention rate by delivering top-notch digital marketing and social media services.

- Uphold the company's core values while maintaining a professional and brand-aligned presence for clients.

- Identify opportunities for viral content and innovative campaigns based on industry trends and current affairs.

Requirements:

- Proven experience in social media management, digital marketing, or a related field.

- Strong understanding of various social media platforms, trends, and analytics tools.

- Excellent communication and content creation skills.

- Ability to work collaboratively in a fast-paced environment.

- Data-driven mindset with a focus on performance tracking and optimization.

- Creative thinking with a passion for storytelling and brand engagement.