Bharti Infratel - Assistant Manager - Collections

Key Responsibilities :

- Good knowledge of finance in terms of industry knowledge of Telecom & Tower Co.

- Focus on timely submission of bills with the customer, resolve any query if any on the same with in time lines and collect due within defined time line

- Responsibility of anticipating the customer's needs and providing solutions in the long run

- Devising and implementing appropriate strategies for raising the level of Customer service delivery

- Responsible for proper documentation related to billing, customers query/complains

- Shall resolve any other customer issue by seeking & co-ordinating through all internal departments/Functions

- Responsible for collection of infrastructure provisioning fees & Opex Reimbursement

- Maintain good relationship and coordination with internal & external customer

- Debtors- reconciliation

- Proposing Credit Notes and Approvals as per DOA

Educational Qualification : Graduate with MBA

Experience : 6-7 yrs

Desired Profile :

- Graduate with additional post graduate qualification in Sales and Marketing

- Experience of 6+ years in service industry preferably from the telecom / telecom infra industry in similar profile

- Good communication skills and excellent analytical ability