Bharat Financial Inclusion - Manager - Collection Analytics & MIS

Position Summary:

- The Collection Analytics and MIS Manager is responsible for overseeing and optimizing the collection process.

- This includes planning, executing, and monitoring collection strategies, analyzing performance data, and generating insightful reports to drive decision-making.

Key Responsibilities:

Strategic Planning:

- Develop and execute annual collection plans, aligning with overall business objectives.

- Design and implement effective collection campaigns to maximize recovery rates.

Data Analysis and Reporting:

- Create and maintain comprehensive collection dashboards to track key performance indicators (KPIs).

- Analyze large datasets to identify trends, patterns, and opportunities for improvement.

- Generate regular MIS reports to provide insights into collection performance and risk areas.

- Collaborate with stakeholders to understand their data needs and provide customized reports.

Process Optimization:

- Continuously evaluate and optimize collection processes to improve efficiency and effectiveness.

- Identify and implement process improvements to reduce delinquency rates and minimize write-offs.

Stakeholder Management:

- Coordinate with various stakeholders, including operations, finance, and sales, to ensure data accuracy and timely reporting.

- Communicate effectively with stakeholders at all levels, providing clear and concise information.

Data Quality Assurance:

- Ensure data accuracy and consistency across all systems and databases.

- Implement data quality checks and validation procedures.

- Resolve data discrepancies and inconsistencies.

Qualifications:

- Master's or Bachelor's degree (minimum)

- 5+ years of experience in data analytics and data management

- Strong proficiency in MS Excel, PowerPoint, and Word

Desirable: SQL and Power BI skills

Key Skills:

- Data analysis and interpretation

- Report writing and presentation skills

- Strong analytical and problem-solving skills

- Attention to detail and accuracy

- Excellent communication and interpersonal skills

- Proficient in data visualization tools

- Knowledge of collection processes and industry best practices