Better.com - Analyst - Mortgage Business

A Better company :

- Better.com is one of the fastest-growing fintech companies in the world and offers a great opportunity to the candidates.

- We believe homeownership is valuable. Here's why: Not only has homeownership historically been one of the most reliable ways to build wealth, it also strengthens ties to the community and contributes positively to overall well-being. The way the mortgage industry operates today makes it harder and harder for people to consider homeownership -- so we set out to change that. The traditional mortgage process is designed to confuse, riddled with unnecessary fees, takes too much time, and is built on a foundation of misaligned incentive structures. It's time customers had a Better option.

- A Better option is one that puts customers in control of the largest financial transaction of their lives. It's built with best-in-class technology, supported by non-commissioned staff, and offers affordable financing options that meet customers where they are.

- Since 2016, we've already funded over $1B in loans, raised $75M in capital, and won the NerdWallet Best Online Mortgage Lender for Customer Service and we're just getting started.

- Trying to modernize a decades-old industry isn't easy, but it is supremely rewarding. Become part of a Better team.

A Better opportunity :

Better is looking for Analysts to join the team. You will work cross collaboratively with many parties, including borrowers, external institutions, and other Better teams.

Responsibilities Will Include :

- Drive the continuous optimization of our mortgage production process by thinking critically about how we can leverage technology to resolve operational gaps/challenges

- Learn the ins-and-outs of the mortgage business quickly and become an expert in analyzing consumer finance (e.g., review of income, assets, credit, and property)

- Verify and analyze all necessary financial information and documentation

- Request, process and manage the organization of borrower loan documentation

- Must have great communication skills to communicate and coordinate with third parties via email and over the phone

- Being outspoken about ways in which we can improve the borrower experience. We value your feedback!

Attributes we value :

- Strong communication, organization, and time management skills

- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

- Ability to troubleshoot and solve problems

- Ability to maintain composure in a fast-paced environment

- Humility and accountability

- Comfortable working in night shift