Better - Training Specialist

Better is redefining homeownership and making it simpler, faster - and most importantly more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.

- Right now, we are funding over $1.5 billion in home loans per month

- We have funded over $14 billion in loans and $3.5 billion in insurance

- We ranked #11 on Fortune's Best Places to Work in Financial Services 2020

- Our Founder and CEO was named in Comparably Top 25 CEOs for Diversity

- We were listed to Forbes' FinTech 50 2020

- And #15 on the 2020 CNBC Disruptor 50

- We have secured over $254 million from our investors to date

Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do, and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it's important to foster a company culture that encourages curiosity and passion - from employee resource groups and learning opportunities to team outings and community outreach.

The Better mission is rooted in values that drive us.

Title : Training Specialist

Department : Better Real Estate

Role Description :

As we grow the Better Real Estate agent team, we are also growing the training team. Therefore, we have a need for a New Agent Onboarding specialist within the BRE team who will ensure that new agents have the knowledge and resources for a smooth transition into the agent role at Better.

Primary Responsibilities include but are not limited to :

- Coordinating workflow training & other trainings on a bi-weekly basis (1-2 new hire classes per month)

- Identifying training gaps and ways to improve on our existing onboarding training program.

- Creating and updating training content on an as-needed basis

- Consistently keeping an eye open for opportunities for process optimizations in BRE org and feeling confident in your ability to present your ideas regularly to managers and cross-functional leadership

- Collecting feedback and sharing feedback with TC and Agent managers to allow for improvement.

- Creating a welcoming environment for new agents as they enter the BRE world for the first time.

- Be an effective and consistent point of contact for new agents during their 2 week onboarding training.

- Provide smooth transition of agent from the onboarding program to their direct manager.

- Continuing to facilitate trainings, including but not limited to Workflow Training, Continuing Education, and other trainings yet to be introduced

This role will continue to evolve over time as the Agent team grows. The tasks will constantly adapt to the needs of the business.

About you :

- You are a people person who is passionate about helping your colleagues develop and learn

- You have many examples of exceptional written communication, time management, and organizational skills

- You have a history of being highly adaptable to change and meeting multiple deadlines simultaneously (Must love constant change!)

- You have demonstrated the ability to effectively collaborate both internally and cross-functionally to achieve goals on multiple occasions

- You can deliver high quality results with minimal guidance and supervision

- You have a track record of thinking outside the box to improve processes

Bonus points :

- Experience in people management

- Experience with training and development

Better is an equal opportunity employer. We do not discriminate based on race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions at Better are based on a person's merit, business needs, and role requirements.

The apply button will redirect you to an external URL. Please apply there as well.