Better - Team Lead - Operations

Who you are:

- You have at least 3 years of experience preferably in mortgage or lending or financial technology organization's operations department in a team handling role

- Preferably an MBA or a graduate from a reputed university.

- You are comfortable working at night shifts

- You will be the first level supervisor leading a small team, or a single-focused team

- You have broad expertise and skills to contribute to development of company objective

- You should be seen as a mentor / leader across your business units

What Skills and Competencies you should possess:

- Strong analytical & problem solving skills

- As a leader of your team, you must be able to navigate conflict in a diplomatic and solution-oriented manner

- You have the capability of taking the right decision for the team in a timely manner with the broader business unit's goals in mind

Impact : 

- You are a seasoned, experienced professional and your tasks are both substantial in variety and complexity

- You own the projects your team is working on, the goals of your business unit and how they tie to the broader company strategy and goals

Problem Solving : 

- When considering solutions, you are able to assess business risks & rewards using qualitative and quantitative data, and are therefore able to resolve a wide range of issues in creative ways.

Decision Making : 

- Minimal supervision, judged primarily on accomplishment of relatively broad work goals

You consistently work through ambiguity, and facilitate cross-team collaboration to achieve long term goals

Communication : 

- You frequently interact with managers, other senior individual contributors across the organization, and mentor other members of your team or junior members within your business unit

Leadership: 

- You provide guidance to team members. You are responsible for training and developing members of your team in your own unique ways