Bentchair - Team Lead - Presales Strategist

Team Leadership & Strategy.

- Lead and mentor the pre-sales calling team, ensuring high engagement and performance.

- Develop lead qualification strategies to optimize conversions.

- Set daily, weekly, and monthly targets for the team and track performance.

- Lead Management & Pipeline Growth.

- Qualify leads by understanding customer requirements and assessing potential.

- Ensure a structured follow-up system to push leads through the pipeline.

- Work closely with the sales team to ensure seamless lead handovers.

- Customer Engagement & Relationship Building.

- Engage with potential clients to understand their design needs and expectations.

- Educate prospects on the brand's offerings and customize pitches accordingly.

- Maintain long-term relationships with high-value clients for future opportunities.

- Process Optimization & Reporting.

- Implement CRM tools and data-driven insights to improve calling efficiency.

- Provide regular reports on lead quality, conversions, and team performance.

- Analyze customer feedback & market trends to refine outreach strategies.

Required Skills & Qualifications:

- Industry Expertise: Experience in interior design, luxury furniture, or home dcor is a must.

- Team Leadership: Proven ability to manage & motivate a telecalling team.

- Lead Qualification & Sales Strategy: Ability to identify quality leads and push them into the pipeline.

- Strong Communication: Excellent verbal & written communication skills.

- CRM Proficiency: Experience with lead tracking software.

- Target-Oriented: Ability to meet and exceed conversion goals.