Basware - Manager - Marketing Operations PMO

Considering candidate who can join immediately or maximum in 30 days.

Role Overview:

- The Manager, Marketing Operations PMO reports to the VP, Global Demand Generation and supports the Global Demand Centre in executing technical and delivery services that enable the Basware Marketing team. Such services include, web development, search engine optimization, creative build tasks, email and landing page build and other as required. These are delivered seamlessly as part of projects and processes that are owned by the Marketing Operations and Digital Campaign Execution global marketing teams.

- The Project Management Office (PMO) Manager oversees the PMO process implementation and ensures that information concerning content (e.g., deliverables, risks, issues) passes to and from sponsors. He/ She is accountable for all project delivery services in the Digital Back Office (India) and is deeply involved in improving the consistency, predictability and efficiency of the organization's project delivery capability.

The Manager, Marketing Operations PMO must also ensure that the process and services of the operational delivery teams are managed, focusing on the project interfaces with project and campaign leaders, technology and interface issues.

In addition, the PMO Manager oversees project costs of third party service providers and makes sure they are well managed, and delivery is integrated into the core project.

Responsibilities will include :

- Lead the India Digital Back Office team / PMO

- Manage department and project communication processes to ensure that all processes are applied and followed

- Manage delivery teams to plans and timelines

- Report of activity status, resource utilization and SLA achievement

- Ensure back office team is fit for purpose by monitoring and controlling output and defining training requirements to meet required quality standard

- Work closely with Operations teams to manage priority tasks and pipeline

- Maintain all project delivery tasks and timelines in Asana

- Define PMO processes and governance model for the PMO in conjunction with the Director, Web & Marketing Operations

- Continuously monitor projects/Programs status

- Develop and deliver presentations, training sessions and demos

- Define and distribute status reporting and manage escalation process to ensure deadlines are met

- Communicate effectively with Operational leads to facilitate effective stakeholder management

- Ensure proper execution of the risk strategy throughout the projects lifecycle

Experience and Qualifications -

- 7-9 years of IT/ Marketing and business/industry work experience

- 3-5 years of program/project management experience

- 3-5 years of equivalent leadership experience

- Direct line management experience valuable

- Must possess extensive knowledge and expertise in program/project management, portfolio management

- Sound knowledge of Project management tools & practices. Recognised Project Management certificate preferred

- Aware of Quality control policies & practices, ensure that latest quality standards are followed and enforced within the organization

Key Attributes -

- Bachelors or Master's Degree

- Self-driven and highly motivated

- Flexibility to take over new working topics

- Excellent English language skills (spoken and written), other languages a plus

At Basware you will be part of a profitably growing, dynamic and forward-looking company. We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team and an opportunity to build your career in an international environment that drives you to succeed.