Barracuda Networks - Manager - IT Operations

Manager - Operations

ROLE AND RESPONSIBILITIES :

- Providing leadership and direction to the local Operations team - be a part of local leadership team

- Recruiting, hiring and helping onboard new team members

- Setting individual performance goals for team members and supporting them to achieve their career goals

- Communicating realistic expectations to team members as well as other teams within Barracuda

- Being a primary escalation point for incident response and alert and outage remediation

- Managing incoming team workloads, and setting priority focus as needed

- Maintaining and evolving existing services and infrastructure

- Managing and evolving tools and services as required

- Providing 7x12 infrastructure, services and product support on-call coverage working with teams globally

ESSENTIAL SKILLS AND EXPERIENCE :

- 2+ experience managing technical teams of 5 - 10 individuals, preferably in an operations environment

- Strong technical background, including 5 + years as part of operations or SRE team with demonstrated experience in the public cloud, Linux administration, networking and storage

- Experience in project management

- Excellent communication skills both spoken and written English

- Ability to work independently as part of a globally distributed team

- High attention to detail and a collaborative work ethic

Qualifications And Education Requirements :

- B.S. in Computer science or management or equivalent experience