Bajaj Finserv - Business Head - Partner - Network Services Business

- Core responsibility will be to deliver the P&L of the business. The P&L will be a multi product responsibility and P&L management will include appropriate tagging and sharing of P&L with partner as per prior agreements,

- Management of the core customer franchise of the partner to ensure the customers are appropriately segment with the right propositions offered to them

- Proposition creation to maximize penetration and value creation

- Management of fulfillment of demand from offer generation, through sales/pick up, credit and operations across channels

- Liaison with key departments including operations, risk, product, analytics, technology, service and collections to ensure seamless delivery

Strategies to deliver each line of the P&L

- Drive revenue through sales conversion

- Drive cross sell or BFL and partner products across the franchise

- Manage Cost and Investment in line with short term and long term revenue and P&L ability

- Continuously lead technology led solutions that are efficient and quick

- Liaise with credit to ensure there is no compromise on asset quality or TAT

Team Management

- Create and drive the sales / fulfilment structures and teams

- Ensure team is motivated to deliver revenues the right way

- Build strong customer orientation rather than a sales push approach

Manage the franchise

- Drive data enrichment efforts to build a better understanding of the customers

- Ensure continuous de-dupe to eliminate inefficiencies

- Understand transaction information of partners to drive better propositions through better segmentation and processes

- Understand sales process at partner side to enable greater conversion

Proposition creation

- Create unique Propositions that drive customer value and ensure products are not commoditized

- Keep a sharp eye on cost-benefit trade offs

- Focus on strategies that ensure positive selection

- Laision with other departments