BA/Sr Business Analyst - Functional - BFSI

Business Analyst / Sr. Business Analyst :Functional

Level: AVP / VP

Description

Team: Global Change Delivery

Solution Strategy:

- Define Solution Approach

- Define Solution Scope

- Develop the Business Case

- Elicitation Phase:

- Prepare for Elicitation

- Conduct Elicitation

- Document Elicitation Results

- Confirm Elicitation Results

- Requirements Analysis

- Organize Requirements

- Prioritize Requirements

- Specify and Model Requirements

- Determine Assumptions and Constraints

- Analyse specific business unit processes, work and information technology systems; recommend Improvements and locate best practice solutions to meet business requirements

- Verify Requirements

- Validate Requirements

Implementation Support:

- Generation of regular schedule of releases

- Manage regional/entity teams and support implementation in planning activities

- Organize and ensure timely training of users and regional/entity technical staff

- Customer issue resolution implementations and upgrades support

- Scheduled customer support calls and participate in customer support team meetings

- Maintenance and refinement of product implementation team processes

- Generate both internal and customer-facing documentation

- Manage escalation for technical/user support

- Monitor and report on customer activity during user acceptance phase

- Document and deliver product feature requests initiated by customers

- Solution Assessment and Validation

- Assess Requirements Coverage & Allocate Requirements

- Determine Organizational Readiness & Validate/Evaluate Solution

- Requirements Management and Communication

- Manage Solution and Requirements Scope & Manage Requirements Traceability

- Maintain Requirements for re-use & Prepare Requirements Package

Communicate Requirements

Qualifications

MUST have experience in - Wealth / Retail and Automation - Banking domain

Qualifications

- Undergraduate or postgraduate degree in Science, Business Administration or a related field. MBA preferred.

Leadership capabilities

- Navigating – understanding and translating Change Delivery strategy into own team and aligning directions accordingly

- Aspiring – being ambitious about providing the highest standards of delivery and embedding them in the team

- Driving – setting stretching goals for self and team and delivering them with courage and tenacity

- Mobilizing – authentically engaging with team, colleagues and business partners to deliver at pace

- Sustaining- making considered decisions that protect and enhance HSBC values, reputation and business

Experience

- The Business Analyst should have a minimum of 8-10 years experience in technology, banking, and/or operations.

- Proven project management track record

- In depth knowledge of business process development a must

- Overall financial services industry knowledge with specific functional expertise

- Demonstrated ability to build and maintain effective relationships

- Working across cultures and in matrixes organizational structure

- Proven ability to manage staff, both direct and indirect

Skills

- Have an excellent knowledge project lifecycle and methodologies

- Communication and interpersonal skills

- Strong facilitation and sound leadership skills

- Negotiation, influence, mediation and conflict management skills

- Ability to develop cohesive working relationships with business partners

- Excellent written & verbal communication skills, other languages an advantage

- Brainstorming

Akanksha