Posted By
Posted in
Banking & Finance
Job Code
988236
Job Description
Role : AVP & Head Vigilance North & East
Location : Head Office
Desired Candidate Profile :
- Graduate / Post graduate with 8+ years of experience in Vigilance, Fraud Management , Field Collection & Strategy with leading Banking/NBFC/MFI.
Communication Skills :
- Good command in English, Hindi and will be added advantage with candidate having understanding of Bengali and Maithili language.
Roles and Responsibilities :
- Decision Making/ Problem Solving : Proactively gathers the right data from appropriate sources, probes/considers all of the facts, considers other perspectives; conducts root cause analysis; draws sound inferences; prioritizes key factors; acts decisively, promptly and confidently; flexible in approach; able to operate with limited guidance from management
- Communication and Influencing : Identifies the customer expectation, and adjusts language/ style to suit the listener; structures the information using correct terminology and grammar; articulate and well-reasoned; solution-focused; customer-focused; excellent follow-up preferred.
- Conduct fraud investigations pertaining to Employees, Customers of the Company.
- Conduct investigation interviews with witnesses and subject, communications reviews & data analytics.
- Issue of comprehensive Reports along with clear and evidence based factual recommendations to human resources and business stakeholders where disciplinary considerations are appropriate.
- Effectively partner with operations and support functions in evaluating current and future business processes and initiatives.
- Identify key risk and control indicators.
- Reporting of frauds to RBI in compliance with relevant RBI circulars.
- Very good analytical and presentation skills and prepare Monthly reports / presentation on Frauds & Vigilance and present to Senior Management.
- Effectively Manage team of 10-15 Vigilance Officers, conduct periodic trainings, drive staff recognition programmes.
- Assist /support Vigilance teams in investigation of vigilance cases.
- Maintain, record, analysis and reporting of staff accountability cases with vigilance angle
- Maintain history of vigilance cases.
- Analysis of trends in vigilance cases.
- Keeping track of circulars by RBI / regulator on vigilance.
- Monthly 10 branch visits & meeting with customers
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Posted By
Posted in
Banking & Finance
Job Code
988236