Axis Bank - Investigator - Electronic Frauds Investigations

1) Proactively manage, undertake and supervise the Investigations related to Electronic frauds, suspected skimming, account impersonation complaints, staff lapses, etc. in tandem with the leading forensic and fraud investigation practices, Bank's Policies, Procedures and Regulatory requirements.

2) Adopt and implement the leading forensic and investigation practices ; ensure extensive use of technology and data analysis for achievement of the investigation conclusion; explore new transactional avenues where potential modus operandi for fraud perpetration may emerge.

3) Liasing with internal and external stakeholders, Banks and regulatory bodies with regards to investigation and reporting of identified cases.

4) Engage and communicate with the Senior Management and other control functions such as Risk, Transaction monitoring, Compliance, etc.

Key Result Areas : 

1) Develop and implement policies, standards operating procedures and leading forensic and investigation practices for timely and efficient investigation of the reported cases under Electronics channel.

2) Completion of fraud investigations and staff accountability reviews and submission of reports along with conclusions within the defined timelines

3) Provide creative and proactive resolution of control issues to mitigate the fraud risk in a manner consistent with corporate goals, strategies, values and leading practices.

4) Liasing with regulatory bodies with regards to investigation of reported cases.

5) Engage and communicate with the Senior Management and other control functions such as Risk, Transaction monitoring, Compliance, etc.

6) Contribute to advisory assignments relating to organizational activities, process development/improvement.

7) Develop reporting frameworks and dashboards for analysis and reporting to respective stakeholders along with TAT management and adherance to reporting timelines as per the existing Fraud Risk guidelines.
 
Key Relationships:
 
1. Ability to have effective communication with Senior Management

2. Ability to have effective communication with the Regulators, external stakeholders e.g. Statutory auditors, etc.

Competencies Required : 

1) Experience in managing digital banking and electronics investigations related to frauds, complaints, staff lapses, etc., data analysis and extensive knowledge of risks, processes, controls related to Banks/ Large Corporates.

2) Experience in managing and conducting special forensic audits involving review of fraud risk management framework, mystery shopping, etc.

3) Technically proficient with Electronics Investigation methodology with strong analytical abilities, conversant with various business and operational processes in the Bank, information security and the related processes and controls, network environment and various data analysis and forensic tools, techniques and software.

4) Demonstrate skills in assessing fraud risks and control gaps resulting in frauds; ability to conclude and determine staff accountability in line with the Banks policies and procedures.

5) Demonstrate strong knowledge and skills in recommending strategies to implement for continuous monitoring framework for assessment of triggers for conducting Snap Audit.

Academic Qualifications Required: 

CA/ CISA / CFE with at least 3-5 years of experience in the field of Forensic Audit, Electronic Fraud Investigations and Data analysis

Nature of Relevant Work Experience Required : 

1) Experience in managing investigations related to electronics frauds, complaints, staff lapses, bribery/ corruption, etc., technology savvy, data analysis and extensive knowledge of risks, processes, controls related to Banks/ Large Corporates.

2) Experience in managing and conducting special forensic audits involving review of fraud risk management framework, mystery shopping, etc.

3) Extensive experience in managing investigations involiving data analysis or huge volume of transactions, script writing for complex analysis.

4) Experience in preparing reports/ developing dashboards for senior management using various dashboarding tools and systems.

No. of Years of Relevant Work Experience: 

- A minimum of 3 years' experience in a major bank or in Big4 in the field of Forensic Audit or Electronic Fraud Investigations

- Candidates with Big4 experience will be preferred.