Scouting for a seasoned professional for one of the most prestigious BPO/BPM client having the following responsibilities;
Incumbent would act as a coach and trusted advisor for the clients in migration journey and sales cycle.
- Manage RFP responses and front end client interactions and discussions in sales stage
- Bring in external perspective and evolving practices in project management, change management as it impacts migration and risk management. Manage in-bound transition activities on all strategic programs
- Initiate and mobilize the transition project teams across service delivery, operations and enabling functions
- Conduct detailed transition planning in accordance with defined service go-live commitments. Establish and manage relationships with customer business and project stakeholders.
- Ensure Transition deliverables are prepared in accordance with the aligned methodology, with high level of quality, timeliness and within budget
- Manage and motivate the transition team for desired levels of performance and deliverable quality
- Would be reporting transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution
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