AVP/VP - Project Management & Change Delivery - Retail Banking/Wealth Management Domain

Role Purpose (overall high level summary of the role) - AVP/VP - Project Management & Change Delivery - Retail Banking/Wealth Management Domain

Global Change Delivery Senior Project Managers plan, mobilise and direct projects of high complexity and scale from project definition to closure. They are responsible for the end to end planning and delivery of one or more projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. Projects can be standalone or form part of a programme. They are responsible for deploying GCD Project Management Framework and other GCD Business Transformation Frameworks(BTF) within their project. They work closely with the Programme Manager and Global Portfolio Management Office to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours.

Senior Project Managers will often play a people / team management role within the projects / programmes they work on. As members of the GCD management team, they will also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family) i.e., Alongside project delivery responsibilities, the Senior Project Manager may have a line responsibility for a pool of Project Managers (people management, performance management, resource management and professional development).

Knowledge

- Excellent understanding of the project lifecycle

- Excellent understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.

- A thorough understanding of the purpose, value, culture and fundamentals of Global Change Delivery

- Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders

Experience

- Extensive project management skills and experience of managing large and complex projects

- Strong people manager and broad experience in managing large teams of different work streams

- Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes

- In depth experience of working in a banking environment and change projects

- Good stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization

- Implementation, change management and benefits realization

Capabilities

- Planning and Plan Management

- Portfolio Definition and Planning

- Process Re-engineering

- Risk and Issues Management

- Global Mindset

- Customer Empathy

- Decision Making

- Commerciality

- Lead Self and Others

- Business Analysis and Design

- Business Case and Benefits Realisation

- Change and Implementation Management

- Financial and Budget Management

- Tracking, Reporting and Governance

- Stakeholder Management

- Impactful communication

- Resource and Team Management

- Delivery at Pace

- Embracing change

- Achieving excellence

- Collaboration

- Problem solving and Critical Thinking

- Consultancy

- Innovation and Idea Management