AVP - Training - Microfinance NBFC

AVP- Training (Microfinance NBFC)

Purpose of the role:

- The Assistant Vice President of Training (Head - L&D) is a key leadership position within the organization, responsible for assisting the CHRO.

- The Head of Learning and Development is a strategic leadership role responsible for designing, implementing, and overseeing comprehensive learning and development programs that align with the organization's business objectives.

- This role involves developing a culture of continuous learning and growth, fostering talent development, and ensuring employees have the skills and knowledge to excel in their roles.

Reporting To: Chief Human Resource Officer

Key Responsibilities:

- Learning Strategy: Develop and execute a learning and development strategy that supports the Light's goals and objectives.

- Leadership Development: Design and deliver leadership development programs to nurture and develop future leaders within the organization.

- Learning Programs: Oversee the development and delivery of a variety of Training programs for Sales and Credit team, including operation and technical training, soft skills development, and compliance training.

- Content Development: Collaborate with Business and functional teams to create and update training content and materials.

- Learning Technology: Evaluate and implement learning management systems (LMS) and other technology solutions to enhance learning and development processes.

- Assessment and Evaluation: Establish metrics and key performance indicators (KPIs) to measure the effectiveness and impact of learning initiatives.

- Talent Development: Identify high-potential employees and create talent development plans to support their growth and career progression.

- Budget Management: Develop and manage the learning and development budget, ensuring cost-effective use of resources.

- Vendor and Partner Management: Collaborate with external training providers, consultants, and vendors when necessary.

- Change Management: Support the organization through change initiatives by providing training and development resources to address skill gaps and facilitate change adoption.

- Compliance: Ensure that all training and development programs are compliant with relevant laws, regulations, and industry standards.

Qualifications:

- Bachelor's degree in a relevant field (e.g., Human Resources, Organizational Development).

- Proven experience in learning and development leadership roles, including designing and implementing learning strategies.

- Experience in Microfinance or Rural Finance is must

Competencies:

- Strong understanding of adult learning principles, instructional design, and learning technology trends.

- Excellent leadership, communication, and interpersonal skills.

- Analytical and data-driven approach to assess the impact of learning programs.

- Change management expertise to support organizational change efforts.

- Strong project management skills to oversee complex training initiatives.

- Familiarity with learning management systems (LMS) and eLearning platforms.

- Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management.

- Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively.

- Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority.