AVP/Senior Manager - Operational Risk - BFSI

OPERATIONAL RISK MANAGER- AVP/SR. MANAGER

- Establishing and maintaining effective stakeholder engagement across organization and escalate timely and actionable information to key stakeholders.

- Gather training and awareness requirements basis the recurring issues/ incidents reported to ORM team.

- Monitor Operational Risk through operations risk tools and ensure continuous monitoring and highlighting to HORM for issues/gaps identified.

- Managing incident & external event database, issues and action tracker, risk register, KRI and SOP database for businesses

- Coordinate with first line units to complete RCA of incidents or operational issues as per timelines.

- Coordinate with all units and ensure Process documents / SOP are reviewed as per SOP framework, highlight to HORM for breach in timelines for SOP review completion.

- Prepare risk advisories, Snippets basis identified issue / gaps, highlighting mitigation strategies and publish on regular intervals.

- Work with BORMs, BHs, Business SPOCs for monitoring, Identification, Measurement, Evaluation, Mitigation, Testing and Reporting of risks and updating risk dashboard.

- Ability to manage Internal and external Auditors.

- Ensuring testing of Business Continuity in coordination with all business/Ops/IT units.