AVP/Senior Manager - Client Service & Brand Communication - FinTech

AVP/Senior Manager ( Client service & Brand communication) - Delhi

Leading Singapore based Fintech set up requires AVP / Sr Manager ( Client service & Brand communication) - Delhi

One of our client s leading Fintech company which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. It is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few.

We are looking for AVP/ Sr Manager ( Brand Communication & Client servicing ) for our

client office in Delhi

PFB the details :

1) Client - Singapore based fintech company

2) Role - AVP/Sr Manager ( Brand communication & Client service )

3) Experience - 8- 12 years years in -Gift Vouchers / E Commerce / Banking / Loyalty / Retail

Sector - Advertising / PR Agencies

4) Location - South Delhi

5) Joining - 15-20 days

Key Result Areas :

- Sr Mgr Client Servicing will become the principle contact person for each client associated with us.

- Ensure that each client is being maintained and supported by us appropriately.

- Responsible for documenting the clients future requirements, which outlines the tasks or projects that they wish to undertake over a period of time.

- Maintain a big picture view for each client and look for growth opportunities for the client in the future.

- Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.

Ethos and Culture :

- We believe and inculcate an open, friendly flat organization structure strongly driven by the DNAs of transparency, customer centricity and appreciation

Competencies /Experience :

Skill set :

- Preferred prior experience in Client Servicing/Loyalty Programs/Cross selling, up-selling / managing Client network

- Understanding of business processes

- Qualify leads and opportunities when appropriate

- Ability to drive clients for focused outcome

- Strategic business focus

- Strong communication skills

- Relationship building Skills

- Expectation Management at all levels of business.

- Should be willing to upsell/Cross sell as per the business requirements

Preferred Industries :

Total Experience - Gift Vouchers / E Commerce / Banking / Loyalty / Retail Sector /Advertising / PR Agencies /Media Sales

- 8- 12 years

- Education - Degree with Management qualification preferred

- Preferred prior experience in strategic brand alliances / sales / business development / managing brand network

- Relationship management at CXO levels

- Excellent presentation creation skills

- Should be able to address a large audience

- Team management

Mention in resume following details:

 Your current CTC :
 Notice Period :
 Expected CTC :
 Current location :
 Relevant experience :

Manav - 9548238406