AVP - Risk Management - BFSI

MAIN RESPONSIBILITIES:

1. Lead and motivates staff in the team.

2. Implement the appropriate methodology and governance in coordination with the Program Manager, and ensure deliveries are made on time and within the budget allocated.

3. Participate on the set-up of the new operational teams in Bangalore in terms of process and organization and conduct the change.

4. Work in coordination of other cross-functional teams to ensure transfer completeness with front teams like Knowledge Management, Business Continuity, Training, Infrastructure, HR, and Legal & Compliance.

5. Promote and implement training and development activities for individuals and the team.

6. Cooperation and participation to the improvement of the team efficiency - transfer of her knowledge/expertise to the new joiners, knowledge sharing, and standardization of reporting, trainings on methodology, communication about best practices or new ideas.

7. Provide coaching, guidance and support to staff on technical, professional and client issues.

8. Develop and communicate a clear picture of business goals and approaches to business, based on a clear understanding of client requirements.

9. Agree objectives for middle office annually.

10. Monitor and appraise the performance of the local middle office team.

11. Assist with recruitment of new staff.

12. Stakeholder management.

13. Should suggest and implement ideas to the project.

14. Should be able to multi task.

Other responsibilities:

- Effective management of staff training & development

- Provide objective and regular feedback to staff

- Provide inputs to improve work procedures that can enhance overall team performance

- Organize workload among team members in effective manner

- Work closely with superiors on various projects

- Provide regular formal and informal briefings on Company, department and team issues.

- Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/escalate queries/problems within agreed timescales.

- Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.

Transversal responsibilities:

- Ability to work under pressure and multiple deadlines

- Ensure all alerts, issues and escalations are informed to direct reporting manager on a timely basis

- Escalate relevant and critical issues to management and all necessary stakeholders in a timely manner

- Keep partners/ stakeholders informed through active communication until issues are resolved.

- Respond promptly & effectively to client requests

- Organize workload & team members in effective manner

- Work closely with superiors on various projects