AVP - Reference/Static/Instrument Data operations (Only Diversity Candidates)
Job Description :
Principal Accountabilities: Key activities and decision making areas :
- Having deeper understanding of reference data (Instrument and pricing), work with team and stakeholders to ensure service delivery of processes per the standards set out in agreed Service Level Agreements (SLAs) taking into account key operational risk (including people & processes)
- Lead, motivate and manage a team of professionals taking into account attritions, band progression, contingencies and expectations
- Initiate and then implement high-impact quality projects leading to operational efficiency and higher productivity (Within Six Sigma, Lean process improvement methodology)
- Continuous review of processes with the objective of improving the service delivery timeframes and identify areas of improvement
Customers / Stakeholders :
- Establish a culture of partnership with stakeholders and maintain effective relationship via regular interactions (face-face, teleconference, video conferencing).
- Ensuring timely resolution of business partners issues and analyze pattern for effective root cause and resolution.
- Understand new client requirement and work with CRMs and onboarding team to onboard new work in line to risk and compliance policies.
- Post Graduate/Graduate in Finance or related degree (E)
- Candidate will have extensive working experience in the reference data industry, to include knowledge of clients and products across all asset classes - Equities, Fixed Income and Derivatives
- Working know-how of data vendor products like Thomson Reuters, Bloomberg etc
- Strong presentation skills, ability to communicate clearly, concisely and effectively in English, both oral and written
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