AVP - Operations - Retail

Strategic Planning: Develop and implement strategies and plans to achieve sales targets, increase market share, and drive business growth. Set short-term and long-term goals for the retail operations.

Operations Management: Oversee all aspects of retail operations, including inventory management, store layout and visual merchandising, supply chain management, logistics, and distribution. Ensure smooth and efficient day-to-day operations.

Team Management: Lead and manage a team of retail managers and staff. Set performance goals, provide training and development opportunities, and conduct regular performance evaluations. Foster a positive and motivated work environment.

Sales and Revenue Generation: Develop and implement sales strategies to maximize revenue and profitability. Monitor sales performance, analyze trends, and take necessary actions to achieve sales targets. Identify opportunities for business expansion and growth.

Customer Service: Ensure exceptional customer service by maintaining high standards of customer satisfaction, resolving customer complaints, and implementing measures to enhance the overall customer experience. Implement customer-centric initiatives and strategies.

Financial Management: Develop and manage the retail budget. Monitor and control expenses, analyze financial reports, and take corrective actions as required. Drive cost-effective operations while maintaining quality standards.

Vendor Management: Establish and maintain relationships with suppliers, negotiate contracts, and ensure timely and cost-effective procurement of products. Monitor supplier performance and manage vendor relationships.

Market Analysis: Conduct market research and analysis to identify consumer trends, competitor activities, and opportunities for business growth. Stay updated with industry developments and recommend strategies accordingly.

Compliance and Risk Management: Ensure compliance with legal and regulatory requirements, including labor laws, safety standards, and product quality standards. Mitigate operational risks and implement effective risk management practices.

Collaboration: Collaborate with cross-functional teams such as marketing, finance, and human resources to align strategies and achieve organizational objectives. Participate in leadership meetings and provide input on retail-related matters.