AVP - Operations Manager - US Insurance Captive BPO

Below is the quick brief regarding the opportunity

Working experience with International Property & Casualty(P&C) and/or International Motor Insurance is must.

- Lead 100-200 member teams in achieving process KPIs and productivity targets

- Take accountability of business outcomes associated with the process

- Manage transitioning in of new processes from other locations

- Manage operational risk and maintain business continuity plans for the process

- Develop strong working relationship globally with stakeholders and influence business outcomes

- Drive change, scout for global best practices in operations management and look to implement the same

- Take responsibility for recruiting talented members in the team

- Foster high levels of employee engagement and retention, develop future managers

- Lead creation of an engaging and productive work culture as per company's Values and Leadership Principles

Connect with me to explore further.

Bhushan Vishwasrao
+91 9819585855