Our client is US based leading Financial company is looking for AVP - Operational Risk - US mortgage servicing.
JD for more understanding about the AVP Operational Risk :
- Operational risk management experience in financial sector
- Mortgage experience, especially in the servicing
- Prior experience with mortgage originations, Foreclosure, Bankruptcy, REO and Property Preservation.
- Prior experience with Foreclosure, Bankruptcy, REO and Property Preservation.
- Prior experience with loan boarding and transfers
- Prior experience in building and managing fast pace and high efficiency teams.
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
- Excellent planning, verbal and written communication skills.
DETAILED JOB DUTIES :
- Provide direction and leadership to the Operational Risk Management area in support of the company's goals
- Set short, medium and long term vision for the Operational Risk Management area, including staffing, organizational structure, productivity
- Develop and manage Operational Risk Management program for a mortgage servicing company
- Develop and manage process mapping and re-design efforts
- Develop and manage library of company operational processes, associated risks and risk controls
- Develop a manage process for documenting process flows, incorporating risks and controls
- Develop and manage operational KRIs
- Develop and manage a process for integration with company's data warehouse to produce operational metrics
- Manage and/or oversee critical elements of the company's risk management activities
- Design a risk management process to quantify systemic, mitigated and residual risk at the process level
- Develop a process to incorporate departmental efforts within Enterprise Risk Management structure
- Manage and balance workloads, monitor timeliness of deliveries, manage efficiency of the department and staff
- Work closely with all operational areas to evaluate and propose process improvements, highlight and mitigate key risks
- Facilitate identification of various data sources and their integration within the Business Intelligence infrastructure
- Work with the rest of the company on Business Intelligence needs and improvements
- Manage staff
- All other duties as assigned.
MINIMUM QUALIFICATIONS :
- 4 year degree in business, engineering or similar required
- Master degree in business, engineering preferred
- Minimum 15+ years of proven management experience within lending operations and risk management
- Minimum 15+ years of proven experience operational risk management, enterprise risk management and process reengineering
- Experience with financial sector, specifically in credit and mortgage in particular
- Experience with mortgage or other credit products- servicing
- Experience with mortgage originations and call center environments preferred
- Experience with MSP, or other mortgage platforms
- Working experience with GRC software
- Strong quantitative and project management skills
- Strong resource management skills
- Strong computer skills.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Experience with communication with executive management.
- Ability to multi-task, organize, prioritize, research and resolve issues in a timely and effective manner.
- Leadership skills and ability to organize and motivate others.
Sonali
Core Edge Solutions LLP
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