AVP - Operational Risk Management & Control - BFS

- Ensure that robust risk governance exists and ensuring all stakeholders have visibility of key risks and remediation activity;

- Monitoring risk appetite in line with business requirements;

- Assist in providing high quality and efficient reviews of Business Services control performance;

- Facilitating controls remediation where required;

- Raising awareness and understanding of risks, controls and risk management;

- Continuously improving the control and monitoring of risk, including behaviors.

Management of Risk (Operational Risk / FIM requirements)

Observation of Internal Controls (Compliance Policy / FIM requirements)

KNOWLEDGE

- Detailed understanding of their own business service

- Good relationship management, and influencing skills with experience of positive, challenging interactions with senior management.

EXPERIENCE

- Previous experience in Operations or Risk Management

SKILLS

- Communication - Ability to present complex issues confidently and concisely to senior management, Global HOST Management team and key stakeholders using simple language and accommodating globally distributed stakeholders

- Analysis/strategy - Ability to distill complex and varied information into useful, insightful and concise recommendations.

- Drive and self-motivation

- Proactive and delivery focused to ensure individual tasks are completed on time and to the required levels of quality.

- Ability and drive to successfully deliver multiple, wide-ranging priorities, often under stringent time pressures in a dynamic environment

- Good planning, and organization skills

- Make considered decisions that protect and enhance HSBC values, reputation, and business.

The following, whilst not essential, would be advantageous:-

- Ability to build senior relationships by communicating, influencing and negotiating effectively with senior management, key stakeholder, and internal management teams.

- A Clear understanding of, and experience in managing operational risk.