AVP - Operational Risk & Internal Controls

AVP Operational Risk & Internal Controls (Female candidates are preferred) - MNC Banking BPO

Purpose of Department:

The Risk Governance team is responsible for:

Developing best practice global processes to govern all aspects of Operational Risk and Internal Control in line with the Group’s Operational Risk & Management Framework with guidance from Group HR Risk & Compliance Team.

Job Description:

- The role is to ensure robust Risk governance structure to comply with Group mandate on Internal Control, Operation Risk, Business Continuity Management and Information Risk.

Responsibilities of this role would include:

Support the Global Head of Service Delivery in setting up of the Risk & Control framework (R&CF) which includes:

- Operational Risk Management including risk mitigation program oversight

- Governance of Internal Control management including testing of key controls

- Engage and work closely with Group HR Risk team & HRSD Risk Team on all operations risk issues and sharing of best practices

- Operational Risk governance including handling and closure of operational losses / open audit points across HR Service Delivery

- Governance of Business Continuity Planning review & test completion

- Tracking / monitoring of ISR incidents & Compliance breaches

- Ensure robust Ops Risk Governance for HR Service Delivery, covering all the key risks across regions / global platform

- End to end review of processes in HRSD to identify the risk and controls

- Internal Control including governance & tracking of key HR Controls

- Governance of Global Issues Management (Management Self-Identified Issues)

- Developing and monitoring indicators / metrics to assess the Risk and Control Framework

- Engage and Work closely with HRSD Risk teams on all Operational Risk issues including Group initiatives
that are consistent with HRSD needs and sharing best practices

- Coordinating the activities of HRSD working groups, proactively addressing operational risk and internal
control issues

- Support the Group Head of HR in reporting of Group HR Risk activities

- Establish and maintain strong relationships with business units / managers for managing day-to-day business.

- Highly effective resource / people management techniques to ensure highest level of quality and productivity of the team

The position will report to the VP-Offshore HR Service Delivery, Governance & Support

Skills/Experience Required

- CA/ICWA/MBA (Finance) having 8+ years of experience with 5+ years in Operational Risk & Controls in an MNC BPO/IT/Bank, etc. Female candidates are preferred.

- Thorough understanding and knowledge of Operational Risk and Internal Control principles

- Excellent communication skills, both written and verbal, appropriate for interaction with colleagues and business partners across all levels

- Strong management ability to co-ordinate and operate globally

- Strong project management, planning and administrative skills with ability to execute efficiently and effectively

- Ability to take decisions in a difficult and complex operational environment

- Attention to detail combined with strong delivery focus and ability to meet aggressive timeframes with
quality results

- Strong interpersonal, negotiation, consultative and decision making skills in a complex change environment

- Strong commercial orientation, analytical skills, with ability to recognize areas for development

- Competency with Technology, viz. proficiency with MI tools and MS Office. A fast learner of any new technology.

Interested candidates can send their profiles to jpabhishek@searchlight.co.in or call me @ 040-40101210.