AVP - MI - Center of Excellence

What will you be doing?

Management Information :

Professional experience and passion to further excel in broadly understand BI, including: business & client requirements, business analysis, data visualization, databases, data integration, ETL, advanced analytics, big data

Maintain, deliver and make periodic refinements to reporting overlay (e.g reporting template or dashboard)

Cater and deliver all MI types needs for CRES and LS (e.g CRM MI, Service mgmt MI, Operations MI and Location Strategy MI)

Continuously improve dashboard reports based on changing cost needs

Prepare and deliver a centralised and industrialised Management Information reports to handle all scheduled and unscheduled MI reporting needs of CRES and LS across pillars

Work closely with Global business stakeholders and support their relationship and commitments to customers

Should possess analytical skills with problem-solving and conflict resolution skills to help identify, communicate and resolve issues.

Strong analytical mind-set with an ability to interpret, visualize and tell the story behind the data

Able to deliver high-quality work in a timely manner, also under time pressure

Assurance:

Ensure to provide assurance that data management and reporting are conducted in a robust and compliant manner

Participate in/coordinate any audit of CRES and Location Strategy supplier management, performing self-assessments in liaison with CCO and drawing in other areas as appropriate

Scope:

The role covers all types of supplier engagements and management information delivery relating to CRES and Location Strategy in general and to Business Engagement and Portfolio Execution pillar- either in terms of reviewing and finalising MI reports and refinement of reporting process

Size - all scheduled and unscheduled management information reports, business case development and strategy formulation. Development of dashboards, project plan, governance and driving the transformation agenda

Complexity - Role spans multiple pillars and geographies dealing with retrieval and manages delivery of high impact senior level and customer MI reports

What we're looking for:

Professional/technical experience:

- Able to work both independently and as a team to a high performance.

- Highly organised and structured. Analytical, process orientated, diligent and logical approach to work.

- Good experience in back-end and front-end desktop analytics programmes

- Demonstrate excellent track record of delivering individual and group assignments on time, to a high standard.

- Ability to focus on both attention to detail and presentation of concepts to stakeholders at a summary level

- Direct experience of global organisation/colleagues and matrix reporting.

- Proficient and articulate communicator with proven written and verbal communication.

- Ability to thrive in a highly complex operating environment and with a huge variety of tasks and challenges.

- Proactively seeking opportunities for continuous development.

- Ability to develop and deliver high quality output against project objectives and meet tight deadlines

- Ability to develop impactful written presentations and participate effectively in meetings with senior stakeholders

- Ability to develop strong key stakeholder relationships at all levels

- Team player who openly supports, encourages and shares knowledge with colleagues

- Proficiency in Microsoft PowerPoint, Excel and Word required

- Proven strategic planning experience at the management level

- Demonstrated creative and critical thinking skills

- Able to work on multiple projects simultaneously

- Should have business analysis skills and experience in modelling business processes.

- Technically strong in Excel, VBA, SQL, Tableau, Alteryx and knowledge of Data Science Skills is an advantage

Academic / professional qualifications and Technical Skill:

- 8+ years' relevant experience in a business analyst /BI position

- MBA equivalent with sufficient post graduate qualification experience

- Technically strong in Excel , VBA, SQL , Tableau , Alteryx and knowledge of Data Science Skills

Skills that will help you in the role:

Language and Numeric

The right candidate will have excellent written and oral communication skills, strong attention to detail, high levels of numeracy, and an analytical mind set will be a given.

Clear communicator: Able to clearly communicate issues, raise ideas and concerns, and communicate progress with wider team.

The successful candidate will have excellent stakeholder management and networking skills at Senior Executive level. They have will demonstrable commercial expertise and experience.

Functional know how: Strong and credible functional know how and deep understanding of data analytics, and reporting.

Value-based business perspective: has a strong appreciation of data integrity and ensures accuracy; is always looking for reducing process complexities

Where will you be working? Pune