Direct Responsibilities
- All Change Management tasks related to Task Management, Status Tracking, Issue Management (including workshops when required), Managing actions, Dependency Management, Reporting, attending Governance meetings and escalation when required.
- Identify/implement changes to project documentation to required standards
- Subject matter expert for team members and ability to perform varying levels of business analysis
- Review and suggest improvements to the current operating model
- Coordinating with offshore/onshore IT teams where appropriate
- Monitor and deliver on identified change requirements in collaboration with business teams
- Completion of all necessary processes and procedures to promote projects into the production environment
Project Management Responsibilities:
- Analysis of risks, issues, dependencies, actions, change control and regular reporting
- Collation of materials, documenting project documents and internal / external meetings
- Clear and timely communication of project updates, required sign-offs, highlighting challenges, etc.
- Coordinate and organize the work of others by assigning responsibilities and monitoring progress
Solid working knowledge of Middle Office related processes / systems (HiPortfolio) to allow an accurate analysis / definition of potential solutions to change requests.
Technical & Behavioral Competencies:
- Solid working knowledge of Middle Office related processes / systems (HiPortfolio) to allow an accurate analysis / definition of potential solutions to change requests.
- Good inter-personal skills and capacity to challenge SMEs in a constructive manner
- Showcase leadership skills and ability to deliver the right messages even when difficult
- Ability to drive a solution through to completion
- Sound analytical skills and result-oriented to deliver on time, budget and scope
- Capacity to comprehend and assimilate knowledge from SMEs
- Handle common MS Office files / programs. A deeper knowledge of Excel & Access is ideal
- Fluent in English for clear documentation, meetings & calls.
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