AVP/Manager - Correction Analytics - BFSI

This team manages the process to triage, fix, correct, and eliminate customer impact caused by a business process or operational break. Within this function, the data analytics team identifies and corrects impacted accounts via recalculating and crediting interest charges and/or fees.

- The person will analyse the problem, identify the impacted population, determine the financial impact, and create execution files to correct the accounts.

Responsibilities :

- Identifying impacted populations based on defined criteria, calculating often complex financial impact, recalculating interest charges over a period of months or years, recalculating total balances based on exclusion of specific charges, and determining if fees applied would not have otherwise been billed.

- Extensive interaction with business stakeholders and cross-functional groups.

- Develops and manages business plans and initiatives that support departmental/ organizational objectives. Works with management to develop strategy for function and position the firm for future success.

- Expected to make decisions which are tactical in nature and provide input to strategic decisions.

Skills Required:

- Expertise and practical work experience in SQL and SAS (Unix SAS preferred)

- Proficiency with standard MS Office tools (Excel, Word, etc.)

- Proficient in Tera Data database environments. Oracle environments a plus.

- In-depth understanding of writing and maintaining UNIX Scripts.

- Elevated proficiency in MS Excel

- Must possess strong verbal and written communication skills

- Must be detailed and quality assurance oriented

- Be able to work multiple problems simultaneously