AVP/Manager - Business Analyst - Middle Office Operations

Job Responsibilities:

- All Change Management tasks related to the portfolio, sub portfolio of projects or change initiatives. This includes Planning (project and portfolio), Task Management, Status Tracking, Issue Management (including workshops when required), Managing actions, Dependency Management, Reporting, chairing/attending Governance meetings and escalation to Senior Management when required

- Identify/implement changes to project documentation to required standards

- Subject matter expert for team members and ability to perform varying levels of business analysis

- Review and suggest improvements to current operating model

- Identify training needs to structure adequate training plans to meet change objectives

- Analyze current process vs. development of new solutions when needed

- Coordinating with offshore/onshore IT teams where appropriate

- Manage client change and client relationships

- Managing all levels of the organization from developers to senior sponsors

- Monitor and deliver on identified change requirements in collaboration with business teams

Project Management Responsibilities:

- Effective project and portfolio tracking, management and team building

- Analysis of risks, issues, dependencies, actions, budget tracking, change control and regular reporting

- Collation of materials, chairing and documenting project documents and internal / external meetings

- Organize and implement structured governance with stakeholders

- Clear and timely communication of project updates, required sign-offs, highlighting challenges, etc.

- Coordinate and organize the work of others by assigning responsibilities and monitoring progress

Technical & Behavioral Competencies

- Solid working knowledge of Middle Office related processes / systems to allow an accurate analysis / definition of potential solutions to change requests.

- Experience in building a target operating model and successful implementation for operations/business

- Delivery focused operational Change Manager

- Ability to drive a solution through to completion

- Advocates the consistent use of change management approaches, principles and methodology

- Capacity to comprehend and assimilate knowledge from SMEs