Posted By
Posted in
Banking & Finance
Job Code
531444
Only Female candidates
- Offers decision support service to the MBR team by preparing analyses and reports that benefit the Business.
- Oversee the support offered on MBR services.
- Provide thought leadership and manage ad-hoc requests quickly and independently and also be able to prioritize these requests, ensuring these are agreed with the line manager and stake partner.
- Continuous review of processes with the objective of improving the service delivery timeframes and identify areas to create efficiency.
- Lead, coordinate and support simplification, quality and re-engineering initiatives (within MBR and Global Finance/GFOC) leading to positive business outcomes, operational efficiency and higher productivity.
- Escalate and resolve key customer issues in an effective and proactive way to ensure timely resolution
- Ensure operational efficiency and higher productivity utilizing, where possible, Six Sigma Lean process improvement methodologies
- Effectively influence and communicate within and outside the immediate team to drive business priorities/results; good teamwork skills are vital as the role involves working in collaboration with other teams in GFOC.
- Ensure MI is provided to and easily understood by Global/Regional/Country MI teams
- Liaise with other MI teams within MBR and beyond, including other business finance teams and wider GFOC.
- Respond to queries from senior group level management as appropriate
- Influence and lead the team to ensure MI produced in line with business partner requirements
- Coach team to ensure performance metrics i.e. user queries, access issues, MI produced in line with requirements
- Ensure all team are developed by undertaking a training needs analysis for each team member. Ensure personal development plans are in place covering product knowledge, technical and soft skills
- Operational Effectiveness & Control
- Ensure right first time processes/checks in place for MI production
- Ensure control process are in place to maintain data integrity
- Implement processes to validate work carried out at a macro/micro level
- Engage the team to ensure timely and accurate MI is produced within required deadlines
- Prior experience in Management and Business Reporting domain
- Prior experience in a bank/banking affiliate
- Experience of working in a role requiring management reporting and analyses
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Posted By
Posted in
Banking & Finance
Job Code
531444