Only Female Candidates
The role holder is responsible for the development and coordination of Global Service Centres communication support and ensuring messages are aligned across and will:
- Drive employee awareness, understanding and engagement with the global priorities for the Global Service Centres, supporting global businesses and functions
- Encourages visible leadership and dialogue
- Enables employees to discuss, challenge and contribute ideas
- Supports the delivery of organisational change
- Supports the GSC people agenda
The role holder is accountable to the Head of Communications - Global Operations.
- Role holder will report into Head of Communications, Global Operations
- The role holder is expected to act with high degree of autonomy in respect of their day-to-day work but to align their activities with the global framework and escalate to Head of Communications, Global Operations, if needed
- An integrated approach to communications is critically important for the success.
- The role holder needs to act decisively in a complex global environment with potentially conflicting priorities that require integration and alignment across diverse cultures and disciplines
- Proven track record in developing, managing and implementing effective communication strategies.
- Ability to contribute strategically to the overall communication response to key campaigns, projects and issues.
- An experienced leader who can consistently deliver superior team performance, identify and develop talent and work collaboratively with peers.
- Experience managing a wide range of internal stakeholder relationships including by matrix and virtually
- Experience leading communications during periods of significant change within an organisation
- Ability to understand business issues and devise communication solutions that deliver results, constructing fresh approaches where appropriate and making connections to other issues.
- Able to work within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues.
- Experience of managing budgets and cost plans.
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