AVP - Inside Sales - eCommerce

- Responsible for leading the Inside Sales function- team size of 100+ agents and 10+ Team Leaders

- Driving sales across 10+ locations and optimisation of leads to bookings funnel

- Hiring and training of car consultants and team leaders across multiple locations

- Ensuring process and policy adherence across Inside Sales function, with a focus on delivering the best-in-class customer communication and meeting sales targets

- Auditing calls on a regular basis for improving customer communication and sales pitch

- Constant performance monitoring and project revisions basis outputs

- Liaise with retail teams and take ownership of meeting sales targets